Voice Integration
 
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Voice Integration
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Voice Integration
CONFERENCE SCHEDULER


PARSEC™ Telesystems Conference Scheduling application leverages the power of CISCO Unified Communications Manager and CISCO Unified Application Environment to allow users to schedule conferences. This telephony application is delivered as part of PARSEC™ Telesystems IP Phone Application Suite. Users can create conference and invite others to join into the conference. The system sends notifications to all the invitees once the conference is scheduled. All the attendees are authenticated before they are allowed to join in the conference. In a single conference there can be up to 8 parties.


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PHONE SHARE APPLICATION


PARSEC™ Telesystems MARS-Phone Share application allows implementation of IP Telephony easier and adoption faster. It provides the option to cover the entire user base and with all functionality in a limited deployment. Providing the capability to configure group numbers and communicate with the user PC through pop-ups for messages, notifications and alerts. It allows the configuration of the system as well as access to all administrative tasks through a secured web portal.


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PHONE SPLITTER

MARS-Phone Splitter allows the CISCO single line conference phones to be used for both PSTN and VOIP dialing. CISCO Conference Stations 7936 and 7937 which are the highest selling are both single line phones. Phone Splitter facilitates dialing out through the different partitions of the call manager by downloading appropriate profiles to the conference stations. The different profiles in turn facilitate routing of the calls through different partitions of the call manager. In countries where it is legally required to route these calls through different partitions Phone Splitter helps in meeting compliance.
 
 
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PTT CONFERENCING

MARS Push To Talk (PTT) multicast conferencing allows parties to get in touch instantly through a multicast conference bridge. This application uses the multicast ports of the routers to connect with different parties in a multicast group. Multicast addressing is a network technology for the delivery of information to a group of destinations simultaneously using the most efficient strategy to deliver the messages over each link of the network only once, creating copies only when the links to the multiple destinations split. Once the multicast conferencing is underway it is not dependent on any one party including the initiator or the application server.
VOICE MAIL

MARS Voice Mail is a CUAE based Voice Mail system which can be hooked to any Cisco switch compatible with the Cisco Unified Communication Environment. This is a same box solution where the voice mail feature can be configured from the same application server as other MARS applications and that can be a non MCS server as well. The recordings are protected by a unique user name password pair for each user.
IVR

MARS Interactive Voice Response (IVR) is a CUAE based application to processes inbound phone calls, plays recorded messages including information extracted from databases. It can then route calls to either inhouse service agents or transfer the caller to an outside extension. connect callers with the intelligent computer telephony system. It detects the various keyword inputs and guides the caller to the most appropriate and suitable information or executive.