PARSEC Telesystems is a `Preferred Solution Partner’ in Cisco’s Solution Partner Program. PARSEC , as one of the oldest development partners of Cisco for its collaboration business group, offers off-the-shelf applications and custom application integration services globally. PARSEC’s expertise comes from deep domain expertise and rich global experience in enterprise telephony applications for over two decades and for Cisco application services for over a decade. PARSEC’s USP and differentiator remains its unique CISCO-FICATION services. Under this specialty services- PARSEC offers 360 degrees, life cycle professional services towards ensuring Cisco readiness for any IT product. This service includes completely confidential white-labeled development. PARSEC has a flexible and friendly help desk . Another key differentiator is that PARSEC uses only Cisco APIs and SDKs for both its off-the-shelf applications and its application integration services and does not offer any proprietary black box solutions or include black –box solution components.